I want so badly to be a fan of this place but the service just leaves something to be desired! I have many times had a great experience here but had always heard others complain. After last night, I can see why. I will say on the dining end: the coconut chicken tenders are fantastic, the spinach dip is great but the chips are thin strips and make it impossible to actually dip, and the drink specials are something that you can't beat while enjoying a movie. However, they only seated us 15 minutes before the movie started. In the past I have arrived 45 prior and started enjoying my food before the movie started. Then it took us at least 30 min from ordering to get a glass of water, we asked 3 waiters! Finally our bill was incorrect and that took an additional 20 minutes after the film ended to settle. Please Please SMG put the customer experience first because currently it feels last.