The tour overall was good and very informative. Not being from Pittsburgh and not having a lot of time to tour the city on my own, this was a great way to see a lot quickly. My only complaint is that the bus was about 35 minutes late. The website says to be at your stop 10 minutes early, so we waited for 45 minutes. I understand that it says the times are approximate, I just don't feel like 35 minutes late is even approximately close to when they should have been at the stop.