I've had to eat my words re: Walker Furniture. After my initial review was published, I was contacted by Mike. After a thorough review of my case, it was determined that the chair in
question would be replaced. After it was installed in place, my people determined that it
was fine and all was resolved in our favor. Mike was particularly excellent in resolving the
issue and customer service manager Juanita was great in scheduling the delivery of the replacement chair. Kudos to all involved.