Turned off by the fact this place is a chain, the service or lack thereof, and by the quality of their ingredients. Came in on Saturday for a quick bite, not wanting to travel down independence to go to my usual Vietnamese spot.
The service started fine, quickly located my favorite dish on their menu and ordered promptly. Problem was I never saw my waitress again, she didn't even bring the bill. Had to get up and go to the front, which might be the system here, but as a newcomer that wasn't clear.
The food wasn't bad by any means, but it wasn't amazing. If I am paying $10 for rice noodles and a few pieces of meat, I can get from the market for $2, I expect better flavor. I guess next time I'll take the time to drive down Independence for quality food.