After walking in the wrong door and standing for a few minutes we realized that the hostess stand was on the other side. After nobody acknowledged us we took ourselves to the other side to be seated. After finally being greeted since we were standing at the station one guy politely greeted us. After seating it took at least 10-15 minutes to even have a drink order. When ordering we asked to split a salad and it be split on two plates. Next we proceeded to order drinks and opted for the blue pina cola mixed drink. Our server quickly brought both drinks and food and we were pretty excited to see it on the table after our quick bathroom run. Good job kitchen crew!
However it was only on one plate but no big deal he remembered two plates.
The bar tender may need to mix them a bit better...they were disgusting. Our server did try and help but the second drink was awful as well. I haven't had drinks that awful for 10 years. Our server seemed too busy to be extremely attentive but he was okay...the person who ruined our experience was Zena. The server next two us kept running into me while my chair was close to the aisle. She also took our menu's from the chair at our table we were holding on too for dessert without asking as she talked to her table. Next she put dirty dishes on our table on top of a dirty plate that needed to be taken. It was beyond rude...we weren't too upset since there was a lot going on, tonight someone left in an ambulance. But she never came back...she could have had the curtesy at least help our server bust the table since she contributed to the dirty dishes. I mean we had several dishes that needed to be removed. I wonder if she would have been that oblivious if I had more people at the table, was a celebrity, if I was an attractive man or a white woman . She walked by us 6 times and saw our dishes .
We really liked the male hostess who made sure things were okay but by then we were ready to go. That guy is the only reason Im giving this place three stars. Yohon gets a silver star for attempt for good service considering how many tables he had.
Mediocre service. Average food. Poor drinks. Crappy Attitude of Zena. Our server seemed new so maybe he tried the best he could...Maybe he was just tired. We came from out of state to a concert and were very disappointed by this experience. But hey you get what you pay for here...the bathrooms were a 4 on a 1-10 scale. Get it together Hard Rock... Location was a couple blocks from the Q!! Needless to say...we wont be back. Stairs were dirty and just God awful music. Not very inviting at all.