usually pretty good service. this was a bad case of customer service. got a call
when it was delivered. missed it due to bad cell service in the room. based on phone records, i called back 2 minutes later. was told he had already left and wouldn't be back for an hour. this was not good customer service, I live in an apartment building and I could have been waiting for an elevator to go down to get the pizza and they driver would have already driven away. while trying to talk to someone about the issue, I kept being redirected assuming i was going to talk to someone. each time i was redirected it went back to the beginning of someone saying "hungry howies, pick up or delivery?" and had to reexplain my story. this was 4 times. manager was rude abd inconsiderate and not aware of what good customer service is. will tell friends to not order.