I came here for a friends surprise birthday party. I arrived around 9 pm so it was pretty empty in the place. I was surprised at the size and amount of chairs they have to seat people. Very nice, dark layout. It could deem as a great place to chill and hang out with friends after a long day. However, the service here is a bit lacking.
There were a lot of waitresses that night and they were huddling around the bar anticipating whether or not it'd be a busy night as I heard through their conversations. It was really dead and it was my first time there so I had no idea how it was on a busy night. I was really hungry while waiting for more people to arrive so I ordered a beef wrap and some hummus. Both weren't bad at all. I thought it was weird that the server took my card and opened up a tab for me as I was intentionally planning on not drinking that night, but I didn't say anything about it to her anyway.
More people started arriving about an hour later and the lounge gradually started filling up as well. We had a whole row of seats and couches for our party, but as more people started showing up the servers started to get anxious as we were flowing out of the specific area they had for us. There were also several hookahs out. It seemed as if they didn't want all that business for them or couldn't handle that many people.
They ended up making all of us get up and relocate into this bland side room which was away from all the music so it was a really weird atmosphere. It wasn't as comfortable as the lounge seating they had for typical guests, but they said we were taking up too much room out there apparently.
We did not get much service in this room either. I understand it turned into a pretty busy night, but I think they could've used another waitress or two to staff our large party. When I finally received my tab at the end of the night, I noticed they double charged me on my bill. The waitress seemed a little upset about this even though it wasn't my fault claiming that someone else had charged me extra, not her, but she refunded me in cash so it was okay. The whole ordeal and events of the night made me feel like I never wanted to come back again. At least the people I was with made the night a little more enjoyable.