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  • The worst ever. Stay away. Do not use this car rental. Go to the airport but don't use it. It is listed as Avis/Budget. The truck was dirty no cleaning options onsite, the truck was in an accident and I found out when I got home to put my luggage in the trunk and found the under carriage and other parts of the car in the trunk. Unbelievable ! Then I call customer service to get the issue resolved and that was also worthless. These people are not dependable and ruined my trip plans for not providing any service or resolution to try and help fix the problem of neglect. They were not aware the care was in an accident and fortunately my family didn't get in an unsafe car on a 7 hour trip. And the sad point is the Avis customer service idiot kept asking me what did I want them to do?? He did offer for me to keep the car and until I could locate another or call roadside assistance for a replacement but THEY were not willing to help find another vehicle for me. I wanted to get the car I reserved, take my family on the trip I paid for... not argue on a call for more than an hour with no resolution. I returned the car immediately. A complete disaster! Thank you Avis for ruining my day and family trip.
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