My wife and I at at this place by Metro North Mall with some of her work colleagues. We expected the food to be pretty bad and that she would have little choice as she is a vegan but we were really only there for the company. It didn't start out well when they were out of Cabernet, but no big deal. We weren't expecting anything that would be reviewed in Wine Spectator. The only things on the menu that she would consider eating was the french fries until she learned they were fried in the same oil as the chicken and bacon. The server offered to have the chicken left off of a salad for her and that is what she ordered. As he took orders from the rest of the table he was conscientious to point out that anything other than standard menu items would be an extra charge.
After we ate some rather dreadful stuff and an incredibly banal salad we received the bill and I paid. As we were getting ready to leave the thought occurred to me that if they charge for some extra peppers they should probably have given us a discount for leaving off the chicken. I checked my ticket and discovered we had paid full price of $11.95 for what was effectively a side salad with three olives which made it Mediterranean. I asked the server about this and he agreed we should not have to pay full price and went to talk to the manager. When he came back he informed me that the menu was as-is and there would be no discount.
Unfortunately I cannot give them less than one star because that is what this awful money-grubbing miserable chain outlet deserves.