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| - The Best Detail (TBD) can be described with three "Rs": Reliable, Responsive, and Really convenient!
Reliable: Every two weeks for over a year, Peter and his crew have cleaned my cars. Like clockwork, Peter texts me the night before to verify he will be there the next day. In an uncertain world, having a professional company I can count on makes my life so much easier. Due to a miscommunication there was one time where TBD wasn't able to make their appointment, but they came out later that same day anyway. I know how busy TBD is (they've really exploded in a good way since I started with them), so their willingness to reliably make things right no matter what is a huge plus. And if it's rained recently, Peter proactively contacts me if he has any availability to do an early wash.
Responsive: Peter responds to texts within minutes. I'm pretty sure the guy doesn't sleep! While I rarely need to contact him, on one occasion his crew missed a few spots, and he came back the same day to take care of me. What impresses me is that TBD consistently goes above and beyond to take care of its customers.
Really convenient: TBD not only comes to my home, but since I trust them with my garage code, I don't even have to be awake for their carwashes. It really doesn't get much better than this: waking up on "cleaning day" to find my cars nice and shiny. I love not having to drive out to get my cars washed ever again. In a busy world, getting these precious minutes back is a serious quality of life improvement for me.
Summary: My life is easier and my cars are super clean. The Best Detail lives up to its name!
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