I occasionally come here to meet friends for lunch since they work in the area. Service is usually friendly and efficient, but at times can be slow. Food is standard pub fare with a variety of other cultural food items and they have many beers on tap. Certainly something for everyone's palate and all reasonably priced. Plus they have daily specials available.
Today being St. Patrick's Day they had a lot of tables reserved. Luckily, my friends came early around 11:40am and had no issue being seated in the nook by the entrance.
The server we had must be new as she seemed flustered when taking our orders and this was only the start of the lunch rush when the place wasn't even busy yet.
Service was beyond slow today. My friends only received their beers shortly before I arrived and they told me it took over 15 minutes. I ordered my beer and it took just as long as well.
We were a table of three and everyone seated around us were tables of twos. Somehow they all received their food and finished it before our food arrived. We waited almost an hour for our food! We didn't order anything fancy....burgers and Sheppard's Pie which are standard pub fare.
Our server did come by once to apologize for the delay with our food blaming it on the printer being out of paper? In addition, my second pint arrived well after my meal was served. Just astonished that everyone around us finished their meals when we just received ours, plus the fact we arrived before they did. Why did our food take extra long?
I did take a peek into the main dining room and it wasn't busy as I expected for being St. Patrick's Day. Thankfully, my friends weren't in a rush to get back to the office except one of them had a meeting at 2pm.
Since we were extremely famish when the food arrived, we ate rather quickly. Good thing there weren't any issues with the food or else we would have given up and just had our liquid diet for lunch. No attempt to reduce our food bill or compensate us for our long food wait, but our bill did arrive extra quick.
Overall, good place for standard pub food in the area. Am sure this was just a one off, so I will dismiss it because service is usually pretty good since we're in and out of the pub within an hour.
Looking forward to warmer weather because they do have a decent patio and I will probably be back to meet friends for lunch again.