Staff is friendly, welcoming, and attentive. We were informed that the family owned deli supports individuals with developmental disabilities, and 80% of the staff have disabilities. I ordered the Italian Salad. It was huge! The meat, prepared in house, was so flavorful, I couldn't stop eating until I had eaten the last bite. My boyfriend had the Spaghetti Sandwich. He described it as a tasty and comforting dish that is both unique and traditional. We can't wait to return to try more of the menu!