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  • I agree with a couple of people who stated that the customer service in the store is not really great...but what do you expect with all the young kids that work there?? No one is really attentive, every time I come in, workers are always standing around having conversations with each other. I really think the store needs to work on their customer service skills and cleanliness. I understand people bring their dogs and accidents will happen, but the whole store should not sometimes smell like a pee scented store! The only positive note is the Banfield Hospital this location offers ( Silverado Ranch and Eastern). The nurses and receptionist are always friendly and helpful. Doctor Allison is AMAZING!!!!! I always feel at ease when I have to take my son dogs in for any kind of appointment. The workers in the store are really what make it a drag...if it wasn't for the Banfield Hospital, this place would only get one star!!!
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