Reuben's was good, but not great or anything too special.
Service:
It was an extremely busy night there, so I can understand the somewhat slower service, but there were a few times that we were waiting for more drink service and water refills longer than we should have been.
Food:
The person I was with had the Tuna Melt, and it was good. I had the Reuben's spaghetti, which is essentially a spaghetti with meat sauce, but the meat is their signature smoked meat. The dish itself was alright, but their meat itself was delicious.
Bottom line:
I suggest you give this place a shot. If you stick to the right dishes you can leave with a fairly modest bill and your thirst and hunger quenched. It can get a bit pricy (for what you get) if you get into the more expensive dishes.