Hubby and I have been to Crust multiple times. (Scottsdale and Chandler) Service is always awesome! Never, ever, had a bad experience. Managers and/or owner always stop by to check on us. The food is ALWAYS delicious. How stylist, never had a bad meal. Consistency is key! And we have even had managers bring by food we didn't order so we could try it. (Kitchen mistakes) tonight we ordered just a caprese salad and cheese NY style pizza. So friggin good. AND HALF ORICE BOTTLES OF WINE (Mondays). Yes, you read that correctly... The manager tonight was Nick and he gave us a chilled or room temp option for our red wine, which was awesome because I'm a weirdo and like my red wine chilled. There are a couple of really ridiculous reviews on here.. As with any Yelp account, make sure you read what the customers write and the reasoning for giving less than stellar reviews. Don't pass this place up! And if there's a problem, let someone know so they can fix it! Problem solved!