I have used The UPS Store in cities across North America and this location is by far the worst I've seen. It's TERRIBLE. It's not just one of the worst UPS Stores I've ever been to but one of the worst businesses I've come across, period. The owner/ manager, Barry A. Spath (his name is right on the website and on his nametag), behaves spitefully and hatefully. Things that should be simple tasks--making photocopies, wrapping up a package--are treated here for some reason as if they are extremely difficult, but if you question anything Barry has done, no matter how polite and deferential you try to be, he loses his temper and just SCREAMS at you. DON'T GO HERE. This nasty man does not deserve your business, and there's a good chance he'll damage whatever what you want shipped.
Luckily there's another place offering the same services just a mile north: Mail and More, in a little strip mall on the southwest corner of Gilbert and Brown. Go there! It's run by really lovely people who will make you feel glad you had to run errands.