I took the bread baking class and it was informative and very detailed regarding things like the technique for rolling out the bread. The antithesis of this would be the people working in the bakery. Fillings and flavorings in items are sometimes almost nonexistent, especially in things that you can't see like croissants and ravioli. Some of the cookies crumble in your hand before you can even get them to your mouth. While the bread is usually pretty consistent, the bakery items(?), not so much. My wife loves the biscotti but I personally have a hard time telling the difference between one and another as regards to flavor, unless it is chocolate, and then all the chocolates pretty much taste the same. They are dry and crumbly and a completely different texture than almost all other types. If you haven't had them before, don't buy a dozen at first, just go with a few to see if it is what you want.