To start off i dont think this location even should get 1 star. I went there today and the service was terrible. When we walked in the waitress just starred at us rather than seating us. Finally we just grabbed a seat and she came and gave us the menu. My friend and I both ordered their wings. After eating a few we found a piece of hair wrapped on one of the wings. Disgusted we called the waitress to inform her and instead of taking it and getting a new batch she started to pull the hair out right in front of us. Then she asked us if we wanted a new batch but after waiting a while to get our initial order and after seeing the hair in the food we lost our appetite and just wanted to leave. When we asked for the bill the waitress actually billed us for the wings that had hair in it after we gave it back and didn't order anything else. After arguing with her and her calling her manager she finally took the wings off our bill. Then we asked to speak to the manager and she gave us his number since he wasn't in. Then a few hours later we called to talk to the manager and he said the waitress said there was no hair in the food and how she shouldve charged us for the wings. Never going here again this was the worst customer service I've received at any restaurant.