We purchased our deal through Facebook and I guess you would say you pay for what you get...... I had asked for a layered cut and didn't get that. I got a blunt cut that was unappealing and much shorter than expected. As well as my daughter. I was looking for a go to spot and the quest continues. They get more than one star because everyone was very nice and cordial although we also had to wait over a half hour for our stylist to be ready........Ughhhhhhh.......