The WORST! I went in for a removal of my acrylics and was expecting them to normally file them down the the drill but NOPE. They just ripped them off instead. Absolutely destroyed my natural nails and I was on the verge of tears because it hurt so bad! I left with my nails in so much pain and all flaky from the acrylics just being ripped off. If I wanted to just rip off and destroy my nails, I would've saved my money and done it at home. Never going back ever again. They are unprofessional and rude.