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| - Do not bring your car here. I brought my car to Bayview Moore Automotive several times over the past 4 years, because the location was very convenient for me. I have had nothing but problems with this mechanic.
I brought my car in for an oil change and brake light bulb replacement a couple years ago. BMA called and told me that I really needed to have my front brake pads replaced/rear brakes serviced and that they didn't recommend leaving it too long. Cost me just over $900. Looking at the invoice they put a bunch of different "packages" together to come up with that price (they replaced and serviced the brakes, did a tire changeover, oil change, new brake light bulb). The brakes now squeak when applying them lightly, ever since they replaced them. I brought the car back twice and asked them to look at it but was told that nothing was wrong and it could just be the type of brake pads.
Now in May 2016, I brought my car in for an oil change and transmission flush (based on their recommendation when they did the Spring tire changeover). The work was complete at 5:00pm and I picked my car up and drove home (50km to Whitby). The next day I found a large oil leak underneath my car. I drove the car back to them on Monday morning and asked them to take a look at it, thinking maybe something was just loose after the oil change. They called me a about an hour later and I went over to talk to them. The car was up on the hoist and they pointed out a large crack in my oil pan that they "noticed" that day when I brought it in. They had already put some sort of epoxy seal on the crack and said that it should seal it up, and it would be fine. They said if the seal didn't work, I'd have to replace the oil pan, and would cost me about $500-600. I told them that I brought my car in for routine maintenance, and clearly they caused the crack in the oil pan, and they needed to fix it. The service rep talked to the owner and they replaced it for free. I can't prove it, but I have a feeling they cracked it and sealed it up on the Friday and sent me home, thinking I wouldn't ever notice.
So last week I was driving on the 401 at a high speed and heard loud grinding noises coming from the engine area. This is about 10 weeks after Bayview Moore Automotive repaired the oil pan. I thought maybe my timing belt had gone, since it was due to be replaced. I had a tow truck tow my car to a different mechanic in the neighbourhood and it wasn't the timing belt. The first thing the new mechanic said was "have you had any work done on the car recently?". I told them yes, and that I was recently at another mechanic. The new mechanic said that there was a bracket that attaches to the transmission and blocks out debris, and it was not reattached properly. It came loose and caught when the tires turned and broke off and got all twisted up (they gave me the twisted up part, so I still have it). Anyways, the mechanic said that someone didn't put a bolt through the hole on one side of the bracket, and that's how it came loose. He said he doesn't even know why someone would have had to remove that bolt in the first place. I have to wonder if they did it intentionally.
Do yourself a favour and bring your car somewhere else.
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