I had been in Shoe Thrill one other time, just looking, and made a mental note to go back when by myself. They have nice shoes and they are quality brands. I have foot pain so I don't care how much I have to spend as long as they look nice (I don't want ugly granny shoes) and are comfortable. I went in today and the young girl greeted me when I came in, asked me if I knew what I was looking for. I told her shoes in black so they go with my slacks, and be able to put in my arch supports (unless the shoe has good support on its own). Then that was it! She stood around looking like a doofus. She didn't offer to show me anything that would fit the bill or offer any suggestions. She didn't even ask what size shoe. I looked around for less than 5 minutes and left. What horrible service. That dingbat lost you a sale and any future sales. There is a store in Mesa that I can go to and I know they have good service. I just want some nice shoes to wear to work!