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  • Came in for oil change early Saturday morning. The skinny I usually get most of my appointments early in the morning so I can enjoy my day and it helps to get you in and out. I has my appointment at 715 am and noticed that it was already real busy no prob I have an appointment. I pull up to service area and I am met with a not so friendly lady asking how she can help I let her know that I have appointment for oil change. She then asks who the appointment was with as I was not told a name from lady I set appointment with I told her I didn't know, she gave me a little look and asked if I knew the last name on account (nice little jab) I said I do and gave her my info and I apologized for not having info as it was not given to me she turned around said that's fine and walked away without telling me where she was going or what I should do. After about a minute and several nice people asking if I have been helped passed by me, a nice gentleman came by introduced himself, shook my hand and let me know my eta, and where I can wait and other things he could offer he was very nice and well spoken. I waited in tree beautiful waiting area where they had magazines and the news playing along. The free wifi made time fly and I was out in about an hour and a half not bad. Overall this place deserves 3 1/2 stars not 3 but they don't deserve 4 stars in my opinion the first person I speak with should be as nice as the last person I speak with. I would go back to this place oil change was quick and no heavy pressure for an up sell.
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