Ugh. I wanted to love or at least highly like this place, but I can't! I came in on a weekday to get coffee beans because it is very close to the parking structure I use at work. The space is tiny - I actually had to wait in line outside of the door before making it inside. The service seemed slow - which is to be expected for single pour over coffees. This part didn't bother me...but the fact that the person taking orders was also the person making coffee was hard to wrap my head around. I had to wait for the 5 people in front of me to think out their orders, order, pay, and then have the employee make their orders before I could buy my bag of beans. This was annoying (as was the conversation of said 5 people that I had to listen to while waiting). The beans themselves (once brewed at home - using a french press as recommended as well as a chemex) were OK, but definitely not the best bean you can get in Phoenix. Will stick to Cartel when I need to buy beans close to ASU.