I had a great experience with Tomomi. She really took time to listen to what I wanted and determine what would work for my hair. I'm very happy with the style she gave me and I walked out feeling fabulous. Also, the woman who washed my hair did a fantastic job - plus a head massage! And bonus, they have little stools for your feet while you get your hair washed, which makes a huge difference in comfort. The price is great too! I will definitely be back.