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  • If I could give them no stars I would. DO NOT GO HERE!!!! So I got my absolute favorite glasses here before so I figured lets get my eye exam and update my lenses here it'll be great, they can just do the lenses in my frames. Well, was I wrong, they don't clean their equipment. An older gentleman was the appointment before me and as the doctor was placing that giant eye thing up to my face there was face makeup all over it, when was that from? I had to request he clean it. The alcohol pump was broken so he kinda jimmied it and used a tissue. okay how often do you clean your equipment because that was a hassle. There are things you use to TOUCH MY EYE do you clean those?! The doctor was disinterested and seemed irritated when I asked him to clean the equipment or asked him any questions. My eyes were irritated for the week following. Anyways they took my frames and were sending them out to get new lenses. I received a phone call stating they broke and lost my frames. The trial month contact lenses I was wearing I had to go back because it irritated my eye (I was concerned about having an infection due to unclean utensils) the doctor told me my eye was dry. So he gave me different contacts. In less than a week they ripped. I am wearing glasses that are three prescriptions and three years old. They did give me a free set of frames of my choosing and a complimentary protection plan on them for a year to make up for breaking my frames. After receiving my new glasses they were uneven and the lady told me not to worry about it because our ears aren't even either. I went to get them adjusted and the guy told me there wasn't much he could do. I went to lens crafters at the mall get my contacts they were fantastic. I don't feel I can rely on the accuracy or cleanliness of this establishment. I highly recommend going elsewhere.
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