After hearing how wonderful this place was from a few people, my husband and I decided to try it out. Boy were we disappointed. It wasn't very crowded and even though the people who worked there are nice, it took them forever to make our mediocre sandwich. They totally skimp out on the cold cuts and the sandwich is mostly bread. When I saw something about their secret sauce, I was really intrigued and hoped add an original kick to the sandwich. Boy, I was mistaken. The secret sauce is nothing but vinegar and oil. Save yourself the $10 bucks on a sandwich from this place and get two much tastier sandwiches from the Safeway deli. Don't believe the hype.