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  • Customer service was horrible. Went through the drive thru and was asked what do you want? After each response was answered with k then after placing my order he said I'll tell you when you get up here. Waited behind 2 cars for at least 5 min. When I got up to the window he handed me my drinks. One was supposed to be a very berry hibiscus refresher and all were venti. He said I don't have large straws so here and I was handed smaller straws. The the refresher came out and it was clear. I clarified to make sure it was what I ordered and he said ya I'm out of berries so it's just base and water. All this information would have been good to know when I ordered not after the fact. He did not offer to correct nor did he offer to comp it even though it was not what I ordered. Very dissatisfied and will not be back.
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