I was given a gift card to Spa West and was trying the business for the first time. It was a very positive experience from the moment I walked in the door until I left. The entire staff was polite, professional and welcoming. The atmosphere was relaxing. The services I received were a mani and a pedi. Jamie was my nail tech and she was wonderful. She took a lot of time with me and paid a lot of attention to detail. It has been 13 days since I had the mani/pedi done and my nails look as good as they did when I left the spa.