I have come here several times despite their pushy upsell tactics. On Thursday evening I went in for a pedicure and a full set. The pedicure was fine, no complaints. However, I'm still recovering from the full set experience. On Saturday less than 2 full days after getting the full set my white polish has turned dark gray. I asked for a round natural look of the nails and the tech said okay. She over-drilled and over-filed each nail. I asked to have my cuticles cleaned up as well. She told me that was an extra $5. I told her that was fine. On one finger she cut my cuticle down to the last layer of skin which has required Neosporin to help it heal.
Finally when it was time to pay I'm told the full set was $35 because I wanted round nails. However there was absolutely no mention of it! Despite the omission on the higher price and extremely sore fingers I still tipped them generously. I definitely regret that since the polish they used is so cheap and is retaining dirt I have to pay an extra $10 to have them repainted elsewhere.
I am highly disappointed because the salon is already overpriced for the services offered. Like the other reviews say, they definitely do not inform you of the extra costs unless you ask... Which is bad business. I will not be returning.