I wasn't too bothered with the 45-1hr wait time, honestly, since I had a few other things that I wanted to do in the area. Upon arriving back for my haircut, Marlene had a very serious and almost bad mood. She asked me what I wanted, I would answer, and she would only speak to let me know to turn my head. I was slightly hesitant to engage in conversation since she didn't seem to want that, but after a while, she asked me a question and seemed to want some conversation.
From that point on, she was laughing and being extremely friendly when asking what I wanted to do with my hair. We got to talk while she worked on my bangs and layers. I'm very happy with how the haircut turned out and I am pleased with the price as well. I plan on coming back again.