Extremely nice staff! But not nice enough to make up for the subpar service & mediocre food. Cats, did I mention freaking stray cats? As someone allergic cats I was immediately turned off.
Ok, let's break down this visit. Waitress was very nice, a little "green," but a complete sweetheart who seemed to try her best. My warm water was never delivered, my daughter's drink was never refilled & she never offered condiments with my daughter's leftovers. I feel bad for critiquing her because she was so nice but she has more to learn. On a good note, they prebussed well.
I ordered a chips & salsa tree. Three out of the four were good but the guacamole/tomatillo salsa was missing something. I thought there green salsa tasted store bought. The chips weren't too salty & were nice & crispy.
At this point, I'm pretty excited to try my shrimp & carne asada. I'm thinking it's going to be amazing & I'll finally get to try elote. (I was definitely curious about my husband's shrimp verdes enchiladas)
Food comes & that's about the best thing I can say about it. I looked at my corn & it was clearly drying out from sitting around a while. There was a weird stabbed key lime on the plate as well, also dry. The shrimp, all three of them were eh but cooked appropriately (all 3 of them). The beans were pretty good but nothing that really stood out to me. Ok the best letdown was the carne asada. It was a thick slab of meat not thinner slices, which is more traditional. I ordered it medium rare & it was delivered slightly overcooked. I was pleased with the tenderness of the meat but the flavor just tasted burned. I called it charburned instead of charbroiled.
I asked for tortillas for my carne & she brought me three dried out tortillas that sat wrapped up so long they broke apart as i unrolled them. I asked for more & they weren't much better.
I tasted one bite of my husband's enchiladas & was disappointed to taste that it was covered with that horrible store bought tasting green salsa. I did not return for another bite.
I had high hopes for this place. :/
P.S. my tourist friends loved it. Perhaps they just didn't know better.