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| - This is the WORST KHOLS IVE EVER BEEN TO IN MY ENTIRE LIFE. FIRST time I came here I had 40 in Lhols cash. The older women "JILL" (not sure if thats her name because when I asked her politely just now, "excuse me whats your name," she responded "JILL, why? Why do you wanna know my name?" Her name tag was turned over, where her name.cannot be revealed, but she is the manager older Caucasian women at the store)
Anywho, yes the first time I came here i had 40 khols cash, I missed the cut off date but JILL REASSURED me that she wasnt suppose to say anything, but the cash usually takes 10 days to expire. She then urged me to hurry and get a item because I was on the last day, and the store was closing in 30 minutes. I rushed looking for an item found it and went to the register. The khols cash doesnt work. She then replies "oh yeah sorry i guess its just 7 days not 10, theres nothing we can do." She had no remorse and was sarcastic in a way that was pure upsetting. I wasted 30 minutes of my time because of false information FROM A MANAGER...and still she did nothing in trying to help me resolve the issue, not even a discount 10% anything or just a simple kindness. Nothing of the sort, and i left with nothing but time wasted. .....that was the first day.
Now im just fed up with this store!
I COME IN AGAIN (NOT REALIZING its the same place) and i have a coupon code, now i use these coupon codes everytime I come to Khols never ever ever have I had a problem, same lady Jill tells me they dont use those and theres "nothing they can do." I pay for my item and as im leaving out she makes a sly comment and laughs at me. Pure pure rudeness. I work as a hostess and I know how customers can be... and its my job to be kind no matter what.....
But in this case, Im a customer, I was not rude, and BOTH TIMES JILL SHOWED NO CARE OR CONCERN FOR THE Me THE CUSTOMER AND HAD NO CARE (TERRIBLE CUSTOMER SERVICE)
TERRIBLE MANAGING SKILLS, ESPECIALLY FOR A WOMAN HER AGE. SHE SHOULD NO BETTER.
I WILL NEVER COME TO THIS STORE AGAIN.
KHOLS IS SUPPOSE TO BE A PLACE WHERE YOU GET DEALS,DISCOUNTS, AND THE STAFF IS KIND.
NOT THE CASE FOR THIS PLACE.
I WROTE ANOTHER REVIEW FOR ANOTHER KHOLS IN VEGAS I GAVE IT 5 STARS IT WAS THE BEST BY FAR SO THIS IS NOT A ANGRY OR REVENGE RATING. THIS IS A CUSTOMER WHO WAS MISTREATED AND EMBARRASSED.
I WILL CONTINUE GOING TO THAT ONE WHERE THE STAFF ACTUALLY CARES ABOUT THEIR CUSTOMERS AND I GET THE DEALS THAT I AM SUPPOSE TO RECIEVE.
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