I have used Jim for numerous projects at two homes I have lived in. He has always been super responsive and professional. He has went above and beyond with helping me with all my reno projects. If and when he has trouble getting workers out to the house because of conflicts or something taking longer than they thought, he lets me know right away and reschedules for a new time that works for me. They have done super small and huge jobs for me and I always trust Jim to coordinate it . They do quality work and they are great guys!