It's honestly really sad how just one weirdo can prohibit someone from just trying to workout!! Especially if they're an employee!!
Me and my boyfriend both have been coming to this location as well as the Val Vista and Williams Field location for the past few months, here and there with our friend's guest pass and have had no issues. Clean with good AC and really nice front desk people.
Two days ago, my boyfriend decided to purchase his own membership and accidentally bought a membership to this location instead of the Val Vista one. Not realizing it until the next day, he receives text messages from the AGM (who he used to work with) receiving THREATS. We check online and realize when we put in the area code of his address, it automatically went to the wrong location.
This guy REVOKED his membership without refund, made a note on my account and continued to send threatening text messages telling us we were not allowed to come in for no reason.
We then spent 3 hours on the phone with a bunch of random people all refused to help. At least they gave him a refund! No doubt we will be sending screenshots to the HR department and putting a restraining order on this guy.