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  • Sandy, the salon manager and I talked about my complaint regarding KeraStraight Smoothing treatment I had in the salon. After our discussion, she straightened my hair with a straightening flat iron and layered my hair a little bit. The services were free in exchange for this review. However, Sandy was distracted straightening my hair. She had to do her other managerial duties and had no hair stylist to take over her job to straighten my hair (She come and go). It took a while to straighten my hair. Rating for Sandy: 4 out of 5 Feedback: Sandy's advice on managing my wavy hair works. I am happy with her advice. Invest in straightening flat iron and in deep conditioner. At home, you can do deep conditioning for 15 minutes once a week. For those who have wavy, curly and dry hair, wash your hair every 3-4 days. Rating for KeraStraight Smoothing Treatment: 1 out 5 Feedback: KeraStraight is misleading. It does not straighten wavy and curly hair. The brand should be KeraSmooth, not KeraStraight. KeraStraight treatment is just another expensive and ineffective treatment for wavy and curly hair. The marketing videos on their website are deceiving. They never show the results after washing your hair with KeraStraight treatment. Your natural wavy and curly hair comes back after washing your hair with the treatment. Website: www.kerastraight.com Rating for ULTA Beauty Salon in Tempe Marketplace: 1 out of 5 Feedback: The salon has a contract with the deceiving company, KeraStraight. I have taken my business in better salons without a contract with KeraStraight. I have also closed my ULTA Beauty credit card account after paying off the expensive and ineffective KeraStraight treatment. I have learned my lesson.
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