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  • If I could give a no star review, I would. I went to the Eastern location about a month or so ago because I had come down with a cold that very literally became bronchitis overnight. How do I know you ask? Well because I'm an adult who has had it about 6 times before. I know the symptoms, I know the treatment, I know what I need to get back to healthy. I go thinking that as a quick care it would be, oh, quick-ish. Ha! About 10 people who arrived after me were seen before me; I ask the front desk person and she says "well, we have x-rays back here too". Uh, huh. Fine, after about an hour I get seen by a nurse (I think, she never introduced herself and frankly her broken English wasn't very clear) who takes my vital signs and asks me the reason for my visit. I tell her. She asks if I had been having contractions (I was about 30 weeks pregnant) I say yes but that they were braxton hicks and was not of concern. She sends me back out to lobby to wait for another hour and a half. Sigh. Finally I get called back to see the doctor! Yay! I sit down and wait for him to come in. He does and asks why I'm there. I tell him because I have bronchitis and need to get a breathing treatment and an albuteral inhaler prescription (again, I've been at this rodeo a few times). He says well if you do have bronchitis I won't give you antibiotics. I say that's fine because I didn't ask for any. I know that it's viral not bacterial and that antibiotics are seldom called for (unless you have an uncommon case of bacterial which is unlikely). So he says well, why don't you let me decide what you have. Fine, no problem, I wouldn't expect you to just take my word for it. So as he goes to listen to my chest he says, well, it says here that you're having contractions. I say, well yes but they're braxton hicks; I'm here because I can't breathe. So he says well a woman who's 30 weeks pregnant and having contractions should go to the hospital. At this point, his condescension was so ridiculous I couldn't hold my tongue any longer so I snap back, gee, I thought this was a medical facility; I didn't realize this was no better than a jungle hut in the middle of the Sudan. So he says, Whatever, I don't like you attitude, I'm just going to exam you BECAUSE I DON'T WANT TO TALK TO YOU ANYMORE. Excuse me? Someone failed bedside manner 101 I see. I demanded he leave as I was not about to let that jerk exam me for anything. I ended up just walking out and demanding his name: "Dr." Mathison. I ended up going to the ER where they...bum bum bum...gave me a steroid injection (because at that point I was barely breathing), a breathing treatment, a prescription for albuteral, and a diagnosis of bronchitis! They also noted that he was unprofessional, wrong, and ended up sending a pregnant woman to the ER to be exposed to needless germs for no reason as he could have done all of those things at the urgent care facility. Reminds me of the old joke, what do you call the person who graduates last from medical school? Doctor. : /
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