I seriously just had the worst service ever here! I told the girl what I was looking for in a phone and my price range and politely asked her to help me narrow it down to a phone that would work best. Her first and only suggestion was WAY out of my price range. Um okay... "That's out of my budget" I told her... "Can you help me find something else without all the extra bells & whistles?" Then she told me "Well all the other phones are all the same so just play with them and see for yourself." WOW... thanks for that great piece of information... that really helped. I'm sure Samsung, LG, HTC, and Motorola did not all make the same exact phone in every way. Obviously she just didn't want to help. If you don't want to actually assist customers then please don't be in customer service! BTW she was a tall, skinny, blondish/brown straight stringy hair with no make-up on. Ughhh... get a new job girl cuz you suck at this one. Needless to say I left without a phone. I'll take my business elsewhere.