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| - Having taken tours with Tianbao/Compass Holidays ??????before and having received positive experience I decided to go with them to the Guizhou No Shopping Tour ???????. After taking this tour, I am traumatized to the point that I will no longer attend any tours containing Overseas Chinese as some members cannot keep their hands to themselves while out of North America. If it were possible for me to give 0 stars, I can assure you that it would be given.
On the first day when we arrived at the airport we were picked up by a driver with another group of 8 based out of Vancouver. The driver did not know who to pick up and dropped us off at the hotel while giving us all a sheet of paper left on the front desk by our tour guide with the hotel staff. We had to check in by ourselves.
On the second day, we were taken to our optional programs. In the contract, it specifies that each person would have a choice of options to attend up to 4 programs. In reality, we did not get to pick and it was based on a majority vote. As the group from Vancouver had a group of 8, out of 15 people they obviously had an upper hand and won so we were taken to the paper factory. As we were driving to the paper factory, there was a landslide.
Given the concerns I had with safety, I voiced them to the tour guide but he did not care and forced us out of the tour bus when we arrived on site.
During this trip, we were taken to shopping stops although in the contract it clearly specifies it was a no shopping tour. We stayed at each stop for between 40-50 minutes.
Throughout the tour I was repetitively molested (though not sexually) by another member in our tour group. The member would caress my face and attempt to run her hands down my body. As she reached my neck, I would shove her hands off and scream for help. She was with the Vancouver group of 8. It got to the point where another member had to step in to assist me as we were close to calling the police (or dialing 110). We were not able to do so as we were taken to tour areas where there was no phone or internet signal. We had informed the tour guide of what was happening, but he just told us that "Over here, people touch each other all the time".
What creeped me out the most about this tour was that a few members and myself became prey and targets to the molester and her friend. I was stalked, harassed, threatened and molested. On the second last day, her friend who was clearly drunk picked up a bottle and attempted to threaten and beat up a few members in our tour including myself all while the tour guide stood there and did nothing.
The tour guide himself was uncaring, lazy, always late, and rude. We had requested the company 3 days in advance to provide us with a driver that would take us from the hotel on the day of our flight departure at 5:30 AM. Yet, the tour guide denied our request and also humiliated us in public. Instead, he requested us to pay $70 USD for a pickup service that would not leave until at least 6:00 AM or 7:00 AM, When I told him that I would instead take the taxi he warned me and another member that "We may not be able to catch our flight in time or make it out safely if we did not use their company's service".
After the program had ended and our tour guide said he was no longer responsible for us anymore a member and myself decided to call a taxi to take us to the airport. While in our room, we were blocked by a hotel staff from leaving. Luckily, another member in our tour group was available and helped us call the taxi that would take us to the airport. The tour group member and I ended up staying in a hotel next to the airport in order to catch our early morning flight. I am lucky to have made it out safe and very much alive back home.
After arriving home safely, a complaint was filed. Their response to this complaint was that it was cultural difference or misunderstanding. I am appalled as threats, harassment, and molestation are a pretty universal language to me. I also have doubts as to whether those two perpetrators from Vancouver were ever contacted in the first place. I will never be using their service ever again if this is their response to safety matters.
P.S. I have included pictures of the lady that molested me. Her name is Sin Ting Tsang as well as her friend that threatened us. If you ever see either one or both on any of your tour groups, BEWARE!
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