I go this place once a while to buy Chinese grocery. It's a busy place. Probably because that, it's not so nice of customer service. I bought a frozen duck a few weeks ago. Probably cost $15-$20. It turned out the duck was completely black meat with dark blood inside. My nanny did not tell me right away and of course I did not keep the receipt. I shopped there again today and decided to tell the customer service. After listening what I told them, the lady basically asked me why I did not call? Like this is my fault. Obviously next time this happens again, I would take a pic and submit to Food Safety and Environmental Services