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  • I came here both for lunch and dinner, and I thought it was a fairly enjoyable experience. If you want an affordable and filling lunch I would recommend coming here. They have ample lunch and afternoon tea specials, and food comes quick, and despite the relatively lower pricing the quality of the food is still fairly good! In terms of dinner thought the prices do increase substantially with dinner specials starting from around $15, BUT you do get what you pay for since your meal comes with a drink, salad and dessert ( which isn't just a ball of ice cream, I got a pina colada pudding when I went), and the size of the entree itself is also very hefty. In terms of food alone I think this place does deserv a good 3.5-4, BUT it was lowered largely due to the slowness of the food during dinner time as well as some service issues. For the food during dinner time, I think we waited a good 30min before our entrees rolled out, and I think people around us were waiting about the same amount. However the restaurant was neither busy or newly opened so I don't quite understand why the kitchen would be so behind. Now for service, I noticed that during lunch time a waiter was just looking at his smartphone while putting utensils away. I also found it disturbing that he was cleaning utensils right in front of me which basically involved him wiping them down after taking them out from a pitcher of water with a dirty cloth. I find that problematic because 1) it didn't seem very clean 2) I don't think this is something for customers to see out in the open. Normally these things don't matter to me when I'm going to a HK style cafe BUT Dickens has always tried to go down the "higher/more expensive" route, so my expectations for service would be higher as a result. Overall, pretty good place to go for lunch, and may dinner on occasion.
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