I've been here several times & I am always prepared to wait a minimum of 1 hour to be seen, its a UMC walk-in facility, what do you expect? You didn't make an appointment to be seen and they take patients in order of priority due to their age/severity of illness.
The front desk staff & nurses are always very friendly/welcoming. I do admit the nurses to tend to chat a lot in the back, but overall they get the job done. All the prescriptions & diagnosis from the doctors are spot on for me. From strep throat, tonsilitous, to allergies; I always go to this UMC and I have not have any problems.