This morning I woke up in another country at 3 am, caught a flight into the states, got hassled by customs, arrived in Phx at 5pm, booked a shuttle to Flagstaff for 7pm, left around....oh I don't know...715-720ish, made another stop to pick up more people. Now it's 800 and we haven't even made it out of Phx. Thanks AZ Shuttle. This was really the icing on my cake! This is junk! Had I been able to refund my money (which you are unable to do), I would have rented a car and been home by now. Gratuities would be granted had I been given the real scoop on the AZ Shuttle schedule. I will rent a car next time...it's worth the extra 20 bucks. Junk!