Terrible service on a night where the restaurant was empty. Friend's food ended up coming out 30 mins after me and my bf's food was given. Grilled squid was good. Oxtail pho wasn't cooked to the point where the meat should fall off the bones. Friends ordered a pound of shrimp which looked less than a pound, and off par crispy birds nest noodles. We came here once before and enjoyed the food and ambiance, but after this experience we won't be back.