I've been here a handful of time. Food is good but the service is sloooooow! Even when we asked the waitress if we could place an order she said she had to get a pen and took another 15-20 mins to get back to us. We waited about 30 minutes for our appetizer and when our burgers came out, the medium we ordered came out well done. We sent it back and it came out well done again. The manager did take it off the bill but we would rather have had a burger cooked the way it was ordered. I think it will be awhile before we try it again. Location is great and the concept is good, just need to work on customer service, server personalities, and food prep times.