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  • I reviewed Napoli on Sahara a couple of years ago and I was sold on it. Great food, great prices and quick delivery. I've moved since then and now order from the Napoli over here on the east side of town on Warm Springs, I think. Three words: don't do it. No matter how hungry you are, don't do it. I spent $40 for garlic balls, two small drinks, desert and one entree that came with salad and garlic bread. Pricey, yes, but I liked their food. Or so I thought. First, the guy forgot the garlic balls. I called to let them know and they said they'd give me a credit. Nope. Not gonna happen, send his happy butt back here with my money. In the meantime, we opened the baked ravioli container and almost lost it. The marinara sauce was swimming in water,like the cook neglected to drain the pasta before saucing it. It was dark brown, too, not a rich red. When we dug in, the whole mess was cold. Cheese congealed over the top, watery sauce and the marinara sauce had so much basil in it, it was like eating a hot chili pepper. Then, to top it off, the garlic bread was old and hard. We ended up throwing the entree and bread down the drain and split the tiny salad and figured we'd have the desert and be somewhat not hungry. Wrong again. The cake was stale and hard. Even the frosting looked old. Like it had been around for way too long. So, basically, I paid $40 for two drinks and a tiny salad. I called the manager and he said he was going to check with the cook. Check this out: he comes back to the phone and tells me "The cook says there was nothing wrong with the pasta." Unbelievably awful food, even worse customer service and their prices? Who are they trying to kid? Stay away, folks, Napoli used to be good and now it's garbage.
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