First conversation at drop-off:
Me: "I'd like to have this dress cleaned, please."
Attendant: "Have you had it dry cleaned before?"
Me: "No, but the tag says Dry Clean Only."
Attendant: "Okay."
Second conversation at pick-up:
Attendant: "Oh, they didn't clean your dress. I don't know why. I'll have it ready later today."
Me:"Okay."
Third conversation at second pick-up:
Attendant: "We can't clean your dress because the sparkles will come off on the other clothes."
Cheap, yes. Convenient, no.