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  • We went there today and had an absolutely awful customer experience. This is the one at Fashion show mall. The sales people in that store are either very rude or do not seem to know what they are doing. One of them even got an attitude and threatened us when we expressed our discontent (to ourselves, not to her, yet she clearly eavesdropped and got nasty about it). I will not be coming back to this store. They take no accountability for bad service. I am wondering if this is the new norm for the company, as I am thinking of switching to better quality higher end lingerie where I always get treated with respect, unlike today. They are still popular, despite the fact that they are overpriced in comparison to other lingerie stores with better quality. The least I would expect is decent customer service. Yes! I am the customer and have been one since forever with this company. This is the first time at a Victoria's secret that I was treated like a problem instead of a customer that got really bad service causing the irritation. Not good and grossly disappointed.
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