I wish I could give a good review for the afternoon tea at the King Edward Hotel. Really, I do. I've been there for tea in the past and it's been a nice experience. However, I've tried to make reservations for tea this Spring and have found it to be a frustrating experience. For one thing, I could not speak with a human when the phone was answered. Calls went directly to voice mail, with the assurance that a call would be returned within 24 hours. Twice during the same week, I left messages and I had no call back. How's that for making a good impression on clients?