Well last year my wife and I attened the direct acess. Orientation it was insightful and everyone was polite they showed us price differences right there on the net. They even allowed me to use a computer and to compare.. My wife and I did buy a membeship and the monthly payment is nothing compared to the huge amounts we saved on our first Cancun vacation a 5 star all inclusive vacation for 650.00 for 2 adults and two kids only thing extra we had to pay was the flight and we even got a discount on that. We have another vacation planned using a free cruise certificate that we have my family and I love Sears vacations direct access..